My WordPress Website is Hacked

We will help you remedy your website and clean it up, we only need to know a few things first, please fill in the form and we will check your website right away and provide a cost and next steps.

Please make sure that you have the following info handy

Your WordPress administration area username and password
we will need them to log into the back end upon cleanup.

You don’t?
It’s ok, we can at least check the website without this, we will not be able to clean it though, just report on its status.

The URL address, username & password
for your web hosting management panel, usually cPanel or Plesk, we will need them to access the server database and file system for corrections

You don’t?
Unfortunately, without such access, we cannot perform cleanups and deeper remediation of your website, we will, ultimately, need these in order to fully clean your website.

Access to your domain management panel
maybe GoDaddy or some other domain registrar, in case we need to redirect the website into somewhere else temporarily

You don’t
Its ok for now, this might not be needed at all, just keep it handy in case we need it down the line.

Fill in the emergency form and we will get back to you ASAP

Do you think your website has been hacked or infected?

Here are some symptoms that can point to it :

  1. your homepage is different from what used to be
  2. your website does not load at all
  3. when viewing the website, you or the visitor is redirected somewhere else
  4. there are things popping up when visiting the website
  5. there is text on the website that should not be there
  6. your page titles look different
  7. your website keeps sending emails to you that are SPAM or malicious

If one of the above is happening or if you are noticing some weird behaviour on your website, please fill in the form to your left and we will take a look ASAP and get back to you with next steps.

Even if your website is currently hacked and infected, we can help you clean it up and toughen its security so that it does not happen again.

Our “Guardian” services are optimised with our know-how since 2002, to avoid such difficult situations by tweaking your website’s code in a manner that makes it multiple time mode difficult for a bot and a hacker to infect your website with malware code. This way, the possibility of your website being hacked is lowered significantly, all the way down to the point where, if an infection takes place, you can safely assume its targeted and very wall planned and orchestrated.

Security is one of the most critical factors for your website and application. There is remotely zero chance of your website not being attacked at some point, either by automated systems called bots, or even human agents, both looking to instil malware code onto your website in order to achieve their goals.

When this happens, not only are your visitors in harms way as your website unwillingly sends malware to their computers or phones, but also you are gradually being flagged by Google and other vendors, ultimately leading to red warnings for users that your website is spreading viruses around the web.

Read more about our security services but for the time being, please fill in the form so we can check your website and point you to the right direction.

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